Consumer Reports vs Pissed Consumer Part 2
Welcome back to round two of our comparison between Consumer Reports vs. Pissed Consumer! Today we’ll be covering Relevant Information. This is probably the most important category because there’s no point in visiting a website if it doesn’t have the information you’re looking for!
However, the two websites are hard to compare in this respect because they function completely differently. Consumer reports reviews the products of multiple manufacturers and sees how they compare to each other. Pissed Consumer also provides reviews in its own fashion. Since Pissed Consumer is a website which specializes in dealing with customer complaints, generally the only kind of reviews found on Pissed Consumer is negative in nature. As such, both websites are useful tools. By using Consumer Reports you do get a better overall view of a particular market like televisions or cars. Yet using Pissed Consumer can be just as useful because the website is constantly updated by its users. By simply searching for a particular product like a camera, a consumer can use process of elimination to know what products or services to avoid.
One advantage that Consumer Reports has over Pissed Consumer is that you can search their website for past reviews. This is exceptionally useful if you intend to buy products which are already used. Since Pissed Consumer is a new website, it can’t compete with Consumer Reports which has been publishing reviews for several decades. This doesn’t mean that Pissed Consumer doesn’t have advantages of its own though. Since Pissed Consumer is updated daily by its members, information on products is generally relevant and reliable. This can’t be said for Consumer Reports which generally only review a given product only once or twice a year at most. A market can radically shift in only a few short months. Additionally, problems with new a new product may come to light until it has been on the market for several months.
Another important feature of Pissed Consumer is the ability to post comments in relation to a complaint or a review. This helps two fold, firstly, it allow customers to receive feedback from other who might’ve had similar experiences. It can also provide for multiple points of view since not every customer might’ve had the same experience. Secondly, it lets a company resolve a problem and then post about it or have the customer post about the resolution. This gives a company valuable street credibility by showing that they care about their customer.
In this instance, the best way to use these websites seems to be in conjunction. Both websites have important information for anyone looking to purchase products or services. Rather tan relying on one over the other, using the two websites in conjunction can help provide a detailed roadmap for the consumer to make an informed and satisfying decision. As such, I’m going to have to call this one a tie. Both websites have their own unique elements that make them useful.